Average Response Time 
During Business Hours: 2 Minutes

Email us! 

Average response time: 4 hours

Text us or Request a Callback!

Calls: 
Monday - Friday 9 AM -4 PM MST
Saturday/Sunday - Closed 

Text Messaging: 
Monday - Friday 7 AM -5 PM MST
Saturday/Sunday - Closed

www.BerkeyFilters.com

Contact Us

Back to Shopping

Request Cancellation

Berkey Homepage

Berkey Filters Knowledge Base

Thank you for contacting Berkey Filters! Performing the Red Dye Test will let you know that the Black Berkey Filters are installed correctly and removing contaminants. 

Here is a helpful video on how to perform the test.

Red Dye Test Information

We are the leading authorized distributor in the US and Canada. We work closely with the manufacturer, only we are not affiliated with any other Berkey sellers. We are unable to confirm if a Berkey distributor is authorized.

 If you are looking for an authorized distributor please reach out to the manufacturer, New Millenium Concepts, at berkeywater.com.

Is This Berkey Dealer Authorized? 

The manufacturer recommends replacing Black Berkey® Elements every 3,000 gallons (6,000 per set of 2 elements). Elements may require replacement sooner based upon the quality of influent water. On average, most of our customers typically receive 2-5 years of usage with a set Black Berkey® Elements. As long as they are passing the Red Dye Test, they do not need to be replaced.

The PF-2 Fluoride Filters are good for 500 gallons each. 1,000 gallons can be filtered per set of 2. These will need to be changed if the capacity has been reached, or at 1 year whichever comes first. This is because the media within the filters is an activated media and it will expire if dried out or if they have been activated over 1 year.

When Do I Need to Change My Filters? 

We are a certified distributor of Berkey water filters appointed by New Millennium Concepts LTD.

Is BerkeyFilters.com a Certified Dealer?

Ordering from an Authorized Berkey Dealer, such as www.berkeyfilters.com is a sure way to be sure you are receiving authentic Berkey products. Please check out this link to see information on authentic Berkey Products. https://www.berkeyfilters.com/b

Get more information

Categories

Shipping and Delivery

Frequently Asked Questions

Inventory/Out of Stock

Berkey How To's

Troubleshooting

Instruction Manuals

Articles

Is BerkeyFilters.com a Certified Dealer?

How Do I Know If My Berkey Products Are Authentic?

Get support